Privacy Policy

Last updated: January 2025

Introduction

MedSuccess.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our healthcare program interview preparation platform.

Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Account credentials
  • Profile information you choose to provide

Usage Data

We collect information about how you use our platform, including:

  • Practice questions you view and answer
  • Schools and programs you browse or favorite
  • Your practice recordings and history
  • Preferences and settings

Technical Information

We automatically collect certain technical information:

  • IP address
  • Browser type and version
  • Device information
  • Usage patterns and analytics

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our interview preparation services
  • Personalize your experience with school-specific content
  • Track your practice progress and history
  • Improve our platform and develop new features
  • Communicate with you about updates, changes, or support
  • Ensure security and prevent fraud

Data Storage and Security

We use industry-standard security measures to protect your information. Your data is stored securely using Supabase infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With service providers who assist in operating our platform (under strict confidentiality agreements)

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and associated data
  • Opt out of marketing communications
  • Export your practice history and recordings

Cookies and Tracking

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookies through your browser settings, though this may affect platform functionality.

Children's Privacy

Our platform is intended for users who are at least 13 years old. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at hello@medsuccess.ai